Cookies Policy

Last updated: 2024

This Cookies Policy explains how Rijeno ("we", "us", "our") uses cookies on our website. It should be read alongside our Privacy Policy. This policy is provided in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and the Privacy and Electronic Communications Regulations (PECR), which govern the use of cookies and similar technologies on websites operated in the United Kingdom.

Rijeno is a company providing creation and configuration of chatbots for business, based at 146 Rochdale Road, Manchester, M35 0HG, United Kingdom.

1. What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They allow a site to recognise your device and store certain information about your preferences or past actions. Cookies can be "session" cookies, which are deleted when you close your browser, or "persistent" cookies, which remain on your device for a set period.

2. The Only Cookie We Set

Rijeno takes a minimal approach to cookies. We do not run analytics tools, tracking scripts, or session-management cookies of any kind. The only cookie set by our website is described below.

Cookie Name Purpose Duration Type
privacy_state Stores your consent choice regarding cookies, so that we do not need to ask you again on every visit. 1 year Essential (strictly necessary for consent management)

We do not set, and this website does not contain, any analytics cookies (such as Google Analytics, _ga, or _gid), any regional analytics services, any social network tracking cookies, or any session identifiers or CSRF tokens. No hidden or undisclosed cookies are placed on your device by Rijeno.

3. Essential Versus Optional Cookies

Under PECR, cookies are generally divided into two categories:

Because Rijeno does not deploy analytics or tracking cookies, there are currently no optional cookies stored on your device through normal browsing of our site. The only situation in which additional, consent-based technology may operate is described in Section 5 below.

4. Managing or Withdrawing Consent

When you first visit our website, you are asked to confirm your cookie preference, which is then recorded in the privacy_state cookie. You can change or withdraw your consent at any time by:

5. Third-Party Advertising Cookies

Rijeno does not run advertising or tracking cookies across the general browsing experience of the website. Advertising measurement technology is used only on the confirmation page, and only after a visitor has actively given consent on that page. This measurement is limited in scope, is not used elsewhere on the site, and does not activate unless consent has first been given.

If you do not provide consent on the confirmation page, no advertising measurement technology will be activated, and no related cookie will be set.

6. Legal Basis

Our use of the privacy_state cookie is based on its strictly necessary function of remembering your consent choice, in line with the exemption for essential cookies under PECR. Any advertising measurement on the confirmation page relies on your explicit, freely given consent, as required by PECR and the UK GDPR.

7. Your Rights and How to Contact Us

You have the right to control cookies on your device at any time through your browser settings, and to withdraw consent as described in Section 4. If you have questions about this Cookies Policy, wish to exercise your rights, or want to reset your recorded preference, please contact us:

8. Complaints

If you are not satisfied with our response to any concerns regarding cookies or your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the supervisory authority for data protection in the United Kingdom.

9. Changes to This Policy

We may update this Cookies Policy from time to time to reflect changes in our practices or for legal or regulatory reasons. Any updates will be posted on this page with a revised "Last updated" date.